Services
End-to-End NEMT Services Built for Your Success
At KMA Innovations, we provide affordable, high-quality Non-Emergency Medical Transportation (NEMT) dispatch services and management outsourcing that help healthcare providers and transportation companies reduce operational costs, lower payroll taxes, and minimize liability risks. By outsourcing your NEMT services to us, you can streamline your operations while saving money and enhancing the quality of care for your patients.
NEMT DISPATCH
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Included in:
- Daily Scheduling
- Daily Cancellation Summary
- Customer Feedback Reports
- Inbound & Outbound Calling
- Daily Confirmation Calls
- Compulsory Rest & Meal breaks monitoring
- Instant driver-client communication.
- Real-time scheduling and routing.
NEMT MANAGEMENT
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Included in:
- Recruitment & Onboarding
- Billing Audits
- Revenue Reporting
- Fuel Audits
- Employee Trainings
- Daily Vehicle Inspections
- Payroll Submissions
- Employee Hours Reporting & Auditing
- Enforcement of Company Policies
- Employee Compliance Monitoring
NEMT BILLING
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Included in:
- Accurate Claims Reporting
- Claims Submission
- Payment Confirmations
- Profit & Loss Reporting
- Daily Expense Monitoring
- Record Keeping
Want to discuss your use case?
Review Rating
(4.9/5.0)
Explore our frequently asked questions
Find answers to commonly asked questions about our products, services and policies in our FAQ section.
What are the benefits of using a call center service?
Call center services help improve communication efficiency with customers, enhance customer service, and expand marketing outreach.
Can you tailor your call center services to our needs?
Yes, we offer customizable call center solutions to meet your unique business needs, ranging from inbound to outbound services and across various business scales.
Do you offer telemarketing services?
Yes, we offer telemarketing services designed to help businesses boost sales, identify potential leads, and expand market share.
How do we monitor call center performance?
We provide regular reports on call center performance, including response times, call duration, and customer satisfaction, so you can continuously monitor and improve service.
How does a call center improve customer service?
Call centers provide quick and easy access to answer customer inquiries, resolve issues promptly, and deliver effective post-sales support.
What's your call center onboarding process like?
Our onboarding process is simple and swift. Our team will work with you to understand your needs, customize solutions, and train our agents to deliver outstanding service.
Do you offer 24/7 services?
Yes, we provide 24/7 call center services to ensure your customers can reach us whenever they need assistance or information.
How do I get started using your call center services?
Contact our sales team or fill out the contact form on our website, and one of our representatives will promptly reach out to discuss your needs and offer suitable solutions.